APPI Privacy Notice for Customers in Japan
This supplemental notice explains how Yakushi Knives handles personal information in connection with customers and visitors in Japan where Japan’s Act on the Protection of Personal Information (APPI) applies.
How this APPI notice works
This page supplements the Yakushi Knives Privacy & Terms page. It provides additional information relevant to personal information handled in Japan and should be read together with that main policy.
The short version
We may handle information needed to operate our store, fulfill orders, communicate with customers, protect the website, improve our services and send marketing where permitted. We use service providers for functions such as payments, ecommerce technology, fulfillment, delivery, analytics and communications.
Important scope note
This notice applies only where APPI governs the relevant handling. Nothing on this page limits rights available under applicable law. If this notice and our main privacy policy differ, they should be interpreted together and applicable law will control.
Last updated: September 7, 2026
Who and what this notice covers
This notice concerns personal information Yakushi Knives handles in connection with its website, online store, orders, customer support and related communications when APPI applies.
Personal information
Information about a living individual that identifies the individual, or can identify the individual when readily matched with other information, as defined by applicable law.
Personal data
Personal information organized in a searchable personal information database or equivalent system, to the extent covered by APPI.
Retained personal data
Personal data over which Yakushi Knives has the authority required by APPI to respond to eligible disclosure and related requests, subject to statutory exceptions.
Official English-language materials are available from Japan’s Personal Information Protection Commission (PPC) and through the Ministry of Justice’s Japanese Law Translation database. English translations are provided for reference; the original Japanese legal text controls.
Information connected with shopping and support
The information involved depends on how you interact with Yakushi Knives. The categories below describe information we may collect directly from you, automatically through the website or from service providers.
Identity and contact details
Name, email address, telephone number, shipping and billing addresses, account credentials, and information you include in a request or message.
Order and transaction details
Products ordered, order number, purchase history, delivery status, returns, refunds, discounts and related customer-service records.
Payment-related details
Payment providers may collect card, billing and authentication information under their own terms. Yakushi Knives receives transaction information needed to process and support an order.
Device and usage information
IP address, browser and device characteristics, operating system, referring pages, pages viewed, approximate location, session activity and similar technical information.
Preferences and marketing
Communication preferences, newsletter enrollment, promotion participation, product interests, cookie choices and responses to marketing communications.
Support and feedback
Questions, reviews, survey responses, warranty or return information, photos or attachments you choose to provide, and records of our communications.
Please share only what is needed
Do not send sensitive information through ordinary email or a general contact form unless it is necessary and we specifically request it. Email transmission may not be secure.
Why we may use personal information
We use personal information within purposes reasonably connected with operating an online retail business and the purposes described below, unless applicable law permits or requires otherwise.
| Purpose | Typical activities | Information commonly involved |
|---|---|---|
| Provide products and services | Accept orders, process payment status, fulfill purchases and coordinate delivery | Contact, order, transaction and delivery information |
| Customer support | Answer questions, resolve delivery issues, administer returns, refunds and warranties | Contact, order, support and communication records |
| Operate and improve the website | Maintain functionality, understand use, troubleshoot and improve customer experience | Device, usage, cookie and feedback information |
| Security and fraud prevention | Authenticate transactions, detect abuse, investigate suspicious activity and protect users | Account, transaction, device and technical information |
| Communications and marketing | Send service messages and, where permitted, offers, product news and abandoned-cart reminders | Contact details, preferences, order activity and interaction data |
| Legal and business administration | Maintain records, enforce terms, respond to lawful requests and manage corporate transactions | Information relevant to the obligation, request or transaction |
Where APPI requires consent for a materially different use, we will seek it unless an exception applies. More detail about website-wide practices appears in our Privacy & Terms.
When information may be disclosed or entrusted
Yakushi Knives may allow carefully selected service providers to handle information for defined business functions. APPI may treat entrusted processing differently from an independent third-party provision; the legal treatment depends on the circumstances.
Operational service providers
- Ecommerce hosting and website technology
- Payment processing and fraud prevention
- Warehousing, order fulfillment and delivery
- Customer support and communications
- Analytics, advertising and marketing services
- Professional advisers and security providers
Other permitted disclosures
- When you direct or consent to a disclosure
- To comply with law or a valid legal process
- To protect rights, safety, property or service integrity
- In connection with a merger, sale, financing, reorganization or similar business transaction
Provider oversight
Where we entrust a provider with personal data, we take measures appropriate to the service and information involved. Those measures may include provider review, contractual restrictions, access controls and ongoing oversight, as applicable.
Personal information may be handled outside Japan
Yakushi Knives operates an international online store. Its platform and service providers may process or store personal information in the United States and other countries, where privacy laws and government-access rules may differ from those in Japan.
Cross-border safeguards depend on the transfer
When APPI requires specific information, consent or protective measures for a transfer to a recipient outside Japan, we will address those requirements as applicable to the relevant recipient and arrangement. You may contact us to ask about available information regarding a relevant transfer.
Safeguards and responsible retention
No website, transmission or storage system is completely secure. We nevertheless use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.
Security measures
Measures may include limiting access according to business need, maintaining account and system protections, using service providers with relevant safeguards, and reviewing incidents or suspected misuse.
Retention
We retain information for as long as reasonably necessary for the purpose collected, including order support, recordkeeping, fraud prevention, dispute resolution and legal obligations. Retention periods vary by data and context.
Requests concerning retained personal data
Subject to APPI’s conditions and exceptions, you may have rights concerning retained personal data that identifies you. The right available depends on the request and the facts.
Purpose and disclosure
Request notification of the purpose of use or disclosure of eligible retained personal data and certain records of third-party provision.
Correction
Request correction, addition or deletion of content when eligible retained personal data is inaccurate.
Suspension or erasure
Request suspension of use, erasure or suspension of third-party provision when the statutory requirements are met.
Submit a clear request
Use our contact page or email support@yakushiknives.com with “APPI Privacy Request” in the subject line. Describe the right you wish to exercise and the information or transaction involved.
Verify your identity
We may ask for information reasonably necessary to confirm your identity, locate relevant records and, if a representative acts for you, verify that person’s authority.
We assess the request
We will consider the request under applicable law. We may ask a clarifying question or explain if an exception, another person’s rights, security, privilege or a recordkeeping duty limits the response.
Receive our response
We will respond using a reasonable method and timeframe under the circumstances and applicable law. A reasonable fee may apply where APPI permits it; we will explain any fee before proceeding.
For independent information about APPI, visit the PPC’s laws and policies page. The PPC also publishes official inquiry information.
Website technologies and your choices
Our website and service providers may use cookies, pixels and similar technologies to keep the store functioning, remember preferences, understand site use, measure performance, support security and deliver or assess marketing.
Your practical choices
- Use any cookie or privacy controls made available on the website
- Adjust browser settings to block or delete cookies
- Use the unsubscribe link in promotional emails
- Reply STOP to eligible promotional text messages
- Contact us about a privacy preference or request
What to keep in mind
- Blocking cookies may affect store functionality
- Order and service messages are different from marketing
- Unsubscribing may not stop messages already in process
- Third-party sites have their own privacy practices
- Browser controls vary by device and provider
See our Privacy & Terms for additional information about cookies, analytics, advertising technologies and communications.
Questions, complaints and changes to this notice
For a privacy question, complaint or request, use the details below. Please do not send payment-card numbers, passwords, government identifiers or unnecessary sensitive information by email.
Yakushi Knives
Email: support@yakushiknives.com
Subject: APPI Privacy Request
Web: Contact Yakushi Knives
Notice updates
We may update this notice to reflect changes in our practices, services or legal requirements. The date at the top shows when this version was last updated. We will provide any additional notice required by applicable law.
Order, delivery and return questions are handled through our Shipping Policy, Return Policy and FAQs.
APPI privacy questions
These concise answers summarize the notice. The full sections above provide the controlling context.
Does this notice replace the main Yakushi Privacy & Terms page?
No. This is a supplemental notice for APPI-related matters. Read it together with our Privacy & Terms.
Does APPI apply to every visitor and every interaction?
Not necessarily. Whether APPI applies depends on the relevant organization, handling activity, individual and legal circumstances. This notice applies where APPI governs the relevant handling.
What information is used to fulfill my order?
Typically, contact, shipping, billing, order and transaction information is used to accept, fulfill, deliver and support an order. Payment providers handle payment details under their own terms.
Does Yakushi Knives use service providers?
Yes. Service providers may support ecommerce technology, payments, security, fulfillment, delivery, analytics, customer support and communications. Their access should be limited to the relevant function and applicable law.
Can my personal information be processed outside Japan?
Yes. Our platform and providers may process information in the United States and other countries. Where APPI imposes cross-border requirements, we address them as applicable to the transfer.
Can I ask for a copy of my information?
You may request disclosure of eligible retained personal data and certain third-party provision records, subject to verification, APPI’s requirements and statutory exceptions.
Can I ask Yakushi Knives to correct or delete information?
You may request correction, addition or deletion of inaccurate retained personal data, or suspension or erasure in qualifying circumstances. Some records may need to be retained for legal, security or transaction purposes.
How do I make an APPI privacy request?
Use our contact page or email support@yakushiknives.com with “APPI Privacy Request” in the subject line and explain the request.
Will I need to verify my identity?
Usually, yes. Reasonable verification helps protect your information from unauthorized disclosure. A representative may also need to show authority to act for you.
Where can I read official APPI information?
Consult the PPC’s official English materials and the reference English translation of APPI. The original Japanese text has legal effect.
Authoritative APPI resources
- Personal Information Protection Commission — Laws and Policies
- Japanese Law Translation — Act on the Protection of Personal Information
- Personal Information Protection Commission — Contact and inquiry information
External resources are provided for convenience and may be revised by their publishers. Yakushi Knives does not control third-party websites.
Have a question about your personal information?
Contact Yakushi Knives with the details needed to understand your question or locate the relevant order. Please avoid sending sensitive information that is not necessary.